Questions + Answers
From the kinds of businesses we work with to how our engagements are structured, we’ve gathered answers to some of the questions we’re asked most often.
If you don’t see what you’re looking for, or need a little more information, always feel free to reach out.
Who We Work With
-
We work across a wide range of industries, including interior design, architecture, construction + trades, professional services, hospitality, food + beverage, wellness, non-profits, creative businesses, technology, consumer products, and music + entertainment.
We love the variety of businesses we get to work with and the different challenges they bring to the table. We’re always excited to welcome new clients from the industries listed above, as well as ones we have yet to meet.
-
We certainly do! We’ve helped build and lead startups and new businesses from first ideas to grand reveals.
We help you build strong marketing foundations from the beginning so you have systems you can carry forward as your business grows.
We help with everything from building websites and establishing communications to planning launches, setting priorities, and figuring out what comes next. -
Absolutely! We love helping businesses bring their marketing up to speed with where the business is now.
That might mean rebuilding a website that no longer reflects the business, tightening brand and messaging, creating a clearer marketing plan, improving how content and communications are handled, or putting better systems in place so the work is easier to manage as you grow.
Leadership + Collaboration
-
You bet. Whether you have an in-house team or work with outside partners, we love collaborating.
We can step in where you need leadership, help coordinate work, guide priorities, or simply work alongside the people you already trust. -
It’s really up to you. We work with clients who are very hands-on and others who prefer to stay focused on their own work and need less collaboration.
Whatever your working style, we keep you up to date on project status, deliverables, and key decisions so you always know where the work stands.
Your Marketing + Priorities
-
We can. A lot of businesses come to us with existing marketing in place, and we don’t believe in changing things simply for the sake of changing them.
We take the time to understand what you already have, what’s working well, and what may need attention. From there, we build on what makes sense to keep and recommend changes where they’ll genuinely help.
-
Prioritization and strategy are some of our favorite work.
We’ll look at what you’re trying to accomplish, what’s already in place, and what you realistically have the time, budget, and capacity to take on.
From there, we’ll help you decide what deserves attention now, what can wait, and what may not be worth doing at all. -
We treat our clients’ budgets very seriously and make sure project work stays within the scope outlined in their Agreement.
We regularly monitor project hours and will never go beyond them without a clear discussion with the client and their express approval.
Should scope need to change while the project is in process, we work with our clients to outline what’s changing, why, and any impact on hours or budget before moving forward.
Different Ways to Work Together
-
Yes! We often recommend this to new clients as a way to see how we work together before committing more time and money to a longer-term engagement.
Over the years, many of our project-based clients have become long-term clients, while others choose to come back to us for individual projects. -
Project-based work can be a good fit when there’s a clear goal, a defined piece of work, or a deadline you’re working toward.
That might mean developing a brand, building or rebuilding a website, planning a launch, managing the marketing around a sale or event, writing copy, or creating the strategy and materials for a defined campaign.
-
Fractional work is a great fit when marketing has become too important to manage reactively, but bringing in a full-time CMO doesn’t make sense for your business.
It gives you senior-level marketing leadership from someone who becomes deeply familiar with your business, stays close to the work, and helps guide decisions as things change.
Nuts + Bolts
-
We split our time between Savannah, Georgia, and Oakland, California, and work with clients across the country.
We’re also always excited to work with international clients. -
It depends on what you need help with.
For launches, events, website projects, and other work tied to a specific date, we generally recommend reaching out at least 6 to 8 weeks in advance so there’s enough time to plan and do the work well.
For ongoing support or projects without a fixed deadline, timing can be more flexible and depends on our availability.
If you’re not sure, reach out early. We’d always rather have the conversation before the timeline gets tight.
Have More Questions?
Consultations are always complimentary, and we’d love to hear from you.
Tell us a bit about what you’re looking for, and we’ll be in touch to schedule a time to talk.